Want to grow your online store but unsure of what to tackle first? We'll help you prioritize objectives and map out a plan. Our team includes a certified project management professional (PMP) who specializes in agile methodologies.
Designing for eCommerce is about getting results and it starts with listening to the customer. We employ user tests to identify usability issues and then leverage these insights to create a better shopping experience.
What gets measured gets done. We can help you analyze your business, identify key performance indicators (KPIs), and make strategic decisions based on statistical analysis. Our approach includes both quantitative data from Google Analytics and qualitative data from surveys, clickmaps, and user tests.
Email marketing continues to boast an extremely high ROI. We offer service plans for newsletters, direct response campaigns, and lifecycle marketing. Some of our favorite tools are Mailchimp, Bronto, Campaign Monitor, and ExactTarget.
The best eCommerce site in the world won't help if no one visits it to buy something. We can research keywords and competition to identify strategic opportunities for content, copy, link building, and PR.
In this article we talk about best practices around using Subversion (SVN) with Magento to help you maximize its many benefits. Anyone who works with Magento will be interested in this easy to understand capabilities and benefits overview of Magento SVN. Whether you’re a store owner or a developer, SVN … Continue Reading
UPDATED: This post has been rewritten for the latest version of Mail (7.1). Do you ever find yourself writing the same general email over and over? I’ve found myself spending a lot of time responding to initial questions and project requests from potential clients. Usually it takes a few emails … Continue Reading
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In great stories (like Harry Potter) the hero is prepared to die to save the day. Your company should be willing to die for your customers. But to think this way you have to care about the people with whom you do business. Viewing them as a necessary evil won’t … Continue Reading
I’m not sure where I discovered Derek Sivers, but his writing and videos are quickly becoming my favorite sources of inspiration (just ordered his book today). Here are 5 tips from Derek’s video for anyone who deals with customers: answer the phone. I’ve been making a concerted effort to answer … Continue Reading